:root{--eqp-yellow:#f9b60a;--eqp-black:#262223;--eqp-white:#fff;--eqp-grey:#f2f4f8}
.eqp-chatbot{font-family:"Lexend Deca",Arial,sans-serif;position:fixed;z-index:999999;right:22px;bottom:22px;color:var(--eqp-black)}
.eqp-chatbot *{box-sizing:border-box}.eqp-chatbot__launcher{border:0;border-radius:999px;background:var(--eqp-black);color:#fff;box-shadow:0 8px 28px #0003;display:flex;align-items:center;gap:10px;padding:10px 18px 10px 10px;font-weight:700;cursor:pointer}
.eqp-chatbot__launcher-icon{display:grid;place-items:center;width:38px;height:38px;border-radius:50%;background:var(--eqp-yellow);color:var(--eqp-black);font-size:22px}.eqp-chatbot__panel{display:none;position:absolute;right:0;bottom:66px;width:min(390px,calc(100vw - 28px));height:min(620px,calc(100vh - 110px));background:#fff;border-radius:18px;overflow:hidden;box-shadow:0 18px 60px #0004;border:1px solid #e8e8e8;grid-template-rows:auto 1fr auto auto auto}.eqp-chatbot.is-open .eqp-chatbot__panel{display:grid}
.eqp-chatbot__header{display:flex;justify-content:space-between;align-items:center;padding:17px 18px;background:var(--eqp-black);color:#fff;border-bottom:4px solid var(--eqp-yellow)}.eqp-chatbot__header strong,.eqp-chatbot__header small{display:block}.eqp-chatbot__header small{opacity:.8;font-size:11px;margin-top:3px}.eqp-chatbot__close{border:0;background:none;color:#fff;font-size:28px;cursor:pointer}.eqp-chatbot__messages{padding:16px;overflow-y:auto;background:#f7f7f8}.eqp-chatbot__message{width:88%;padding:11px 13px;margin-bottom:10px;border-radius:14px;background:#fff;box-shadow:0 2px 9px #0000000d;font-size:13px;line-height:1.45}.eqp-chatbot__message--user{margin-left:auto;background:var(--eqp-yellow)}.eqp-chatbot__message a{color:#5e4300;font-weight:700}.eqp-chatbot__suggestions{padding:8px 12px;display:flex;gap:6px;overflow-x:auto}.eqp-chatbot__suggestions button{white-space:nowrap;border:1px solid #ddd;background:#fff;border-radius:999px;padding:7px 9px;font-size:11px;cursor:pointer}.eqp-chatbot__form{display:flex;gap:8px;padding:10px 12px;border-top:1px solid #eee}.eqp-chatbot__form input{min-width:0;flex:1;border:1px solid #d6d6d6;border-radius:999px;padding:11px 14px;font:inherit;font-size:13px}.eqp-chatbot__form button{width:42px;border:0;border-radius:50%;background:var(--eqp-yellow);font-size:20px;cursor:pointer}.eqp-chatbot__notice{text-align:center;margin:0;padding:0 10px 9px;color:#777;font-size:9px}.eqp-chatbot__card{display:flex;gap:10px;border-top:1px solid #eee;padding:12px 0}.eqp-chatbot__card img{width:62px;height:62px;object-fit:cover;border-radius:9px}.eqp-chatbot__card strong,.eqp-chatbot__card small{display:block}.eqp-chatbot__card small{color:#666;margin:3px 0}.eqp-chatbot__card p{font-size:11px;margin:5px 0}.eqp-chatbot__help{font-size:11px;margin-bottom:0}.eqp-chatbot__typing{opacity:.7}.screen-reader-text{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.eqp-chatbot__fallback-actions{display:flex;flex-wrap:wrap;gap:7px;margin-top:12px}.eqp-chatbot__fallback-actions a{display:inline-block;padding:8px 11px;border-radius:999px;text-decoration:none;background:var(--eqp-yellow);color:var(--eqp-black)}.eqp-chatbot__fallback-actions a+a{background:var(--eqp-grey)}
.eqp-card-actions{display:flex;flex-wrap:wrap;gap:5px;margin-top:7px}.eqp-card-action{display:inline-block;padding:6px 8px;border-radius:999px;background:var(--eqp-yellow);color:var(--eqp-black)!important;text-decoration:none;font-size:10px}.eqp-card-action+.eqp-card-action{background:var(--eqp-grey)}
.eqp-chatbot__initials{width:62px;height:62px;flex:0 0 62px;border-radius:9px;display:grid;place-items:center;background:var(--eqp-black);color:var(--eqp-yellow);font-weight:700;font-size:18px}
@media(max-width:600px){.eqp-chatbot{right:14px;bottom:14px}.eqp-chatbot__launcher-label{display:none}.eqp-chatbot__launcher{padding:8px}.eqp-chatbot__panel{position:fixed;inset:12px;width:auto;height:auto;bottom:12px;border-radius:16px}}
@media(prefers-reduced-motion:reduce){.eqp-chatbot *{scroll-behavior:auto!important}}